Inside Totem
Get to know how we work, who you’ll be working with and what it’s like to work here.

How we work
Our clients tell us it’s our personalised hands-on approach that makes the difference. With honesty, clarity and transparency at every step we will support you through every step of your journey.
We hold ourselves to extremely high standards that are made possible with our tried and tested Magic 8 Methodology.
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Our people
Behind the fancy job titles are a team of amazing people – creatives, storytellers, event producers, streamers and big dreamers.

Giulia
Grasso
Production Director
Giulia has been working in the Video Production industry for over 12 years. Thanks to her organisational skills her career evolved into Company Operations and ‘capacity’ has been her favourite word since. Giulia has a real passion for anything techy, has watched every single TV series ever made, loves pizza and deeply cares for animals and the planet. Even though she moved to the UK 10 years ago, she has never had a pint.
- Favourite place
- Terni, Italy
- Your favourite book
- Choke by Chuck Palahniuk
- Playing on repeat
- Waiting in Vain
- Favourite non-human
- ALL ANIMALS
- What's on the menu
- Pizza
- Survival essentials
- Machete, Matches, Hope
- Who or what inspires you
- People's kindness

Christopher
Bo Shields
Co-Founder and Platform Director
Christopher Bo Shields is a pivotal figure in the events and marketing technology space, leveraging his extensive experience to co-found and grow Totem into an award-winning, innovative platform. His journey from theatre technician to tech entrepreneur reflects a blend of creative and technical expertise, underpinned by a commitment to solving real-world problems for the events industry. Through Totem, Shields has not only adapted to a post-pandemic world but also set a new standard for how events can engage audiences, prioritise sustainability, and harness data—all while staying true to his roots in audience connection and industry collaboration.
- Favourite place
- Katz's Deli
- Your favourite book
- The Alchemist
- Playing on repeat
- Comfortably Numb
- Favourite non-human
- Alex Hughes
- What's on the menu
- WINGS
- Survival essentials
- Bear Grylls
- Who or what inspires you
- My Mum

Pallavi
Behera
QA Engineer
Pallavi is a quality assurance specialist with a sharp eye for detail and a passion for elevating applications. A firm believer in continuous improvement, she integrates quality benchmarks into every project to ensure the best possible user experience. Outside of Totem, Pallavi enjoys dancing, experimenting with new recipes, and creating meaningful memories. Though based away from home, she stays closely connected with her family and friends in India, holding strong to the values that shape her both personally and professionally.
- Favourite place
- Anywhere with my family
- Your favourite book
- Panchatantra
- Playing on repeat
- Bollywood
- Favourite non-human
- Food
- What's on the menu
- Paani Poori / Mushroom 65
- Survival essentials
- Food, water, first-aid kit
- Who or what inspires you
- My father & daughter

Inês
Mendes
Director of Client Success
Ines has a passion for people, problem solving, and animals. That includes the dolphin at Sea World that bit her in 2002. With a background in Journalism and Politics, she is equipped to guarantee project success and manages video production, design projects and clients. In her free time, she enjoys long walks on the beach and travelling.
- Favourite place
- Ericeira
- Your favourite book
- LOTR
- Playing on repeat
- Bohemian Rhapsody
- Favourite non-human
- My dog
- What's on the menu
- Sushi
- Survival essentials
- Fishing Set and Knife
- Who or what inspires you
- Victoria Beckham

Josh
McCarthy
Success Manager
With nearly a decade of experience in account management and SaaS sales, Josh’s transition to Totem was a perfect fit. He is passionate about delivering exceptional client experiences and building collaborative relationships that ensure project success. When he’s not at Totem you might find him in overalls, working on his 30-year-old Land Rover “Maria” getting stuck in the muddy hills of North Wales, or relaxing with a fine single malt whisky in hand.
- Favourite place
- Machynlleth, Elan Valley
- Your favourite book
- Dave’s True Stories
- Playing on repeat
- Take Me Back To Eden
- Favourite non-human
- Gunnersaurus
- What's on the menu
- Asian Food
- Survival essentials
- A book, knife and fire
- Who or what inspires you
- My dad

David
Campbell
Financial Controller
David is a commercially driven and hands-on financial lead for Totem. Over 10 years post-qualification experience. During which he has mostly worked across different creative industries, most recently Film and Television. Now he really loves the hybrid of digital technology and creative process that Totem embodies. David enjoys getting involved in all areas of finance and accounting, considered a jack of all trades, (and self-proclaimed) master of all.
- Favourite place
- Anywhere by the sea
- Your favourite book
- any by Conn Iggulden
- Playing on repeat
- Unknown (To you)
- Favourite non-human
- my cats - Rocky and Nellie
- What's on the menu
- Modern European (whatever that means)
- Survival essentials
- Picture of family, snorkel and sun cream.
- Who or what inspires you
- Dwayne "The Rock" Johnson

Chloe
Strange
Junior Video & Multimedia Producer
Chloe has a passion for creativity. A Fine Art, Film and Television production graduate, she is developing graphic design, editing and live-streaming skills at Totem. Chloe learns new skills every day. When not working at Totem, you will find her crocheting, painting, beekiping or trying out new hobbies.
- Favourite place
- Paris
- Your favourite book
- Confessions of a Sociopath
- Playing on repeat
- The The
- Favourite non-human
- King, My German Shepherd
- What's on the menu
- Nachos
- Survival essentials
- Coffee, my dog, a chair
- Who or what inspires you
- my family

Paige
Redfern
Operations Executive
Since graduating in media production in 2017 Paige has wanted to pursue a career in the media industry and to be able to develop skills within the creative sector. Totems Leap internship gave her that opportunity. Paige as worked in progression within the Totems success team. She is already filming, designing, building events on the platform and streaming. When Paige isn’t working she is pretending to be marvel characters to keep her crazy 4 year old son entertained.
- Favourite place
- Anywhere with my son
- Your favourite book
- Queenie
- Playing on repeat
- Go- Cat Burns
- Favourite non-human
- Benji- My Yorkie
- What's on the menu
- Sushi
- Survival essentials
- bed, boat, lighter
- Who or what inspires you
- My son

Thomas
Millett
Graphic Designer
Tom has a passion for design and branding and enjoys devising interesting ways to connect brands with consumers. In his spare time, he creates music, attempts to write comedy and plays a lot of video games. At the age of 8 he received a Bronze swimming certificate, which isn’t that impressive to be honest.
- Favourite place
- Space
- Your favourite book
- Moonraker
- Playing on repeat
- Sam Fender
- Favourite non-human
- R2-D2
- What's on the menu
- Mac & Cheese and Red Wine
- Survival essentials
- Mac & Cheese and Red Wine
- Who or what inspires you
- Del Boy

Rex
Richardson
Mid Level Front End Engineer
Rex is a front-end developer with over nine years of experience building web and mobile apps. He launched his first App Store app at the age of thirteen. Drawing on his strong background in UI design, a keen eye for user experience, and a lot of caffeine, he ensures Totem delivers one of the most user-friendly B2B event apps. Among his credentials, Rex is also the winner of Totem’s Caffeine Connoisseur Award.
- Favourite place
- Greek Islands
- Your favourite book
- Shoe Dog
- Playing on repeat
- FourFiveSeconds
- Favourite non-human
- ChatGPT
- What's on the menu
- Thai
- Survival essentials
- Coffee
- Who or what inspires you
- Steve Jobs

Togs
Dalton
Art Director
Togs has had too many years he cares to mention in the Design industry: working on high profile brands though-out his career including Smirnoff, Johnnie Walker, Royal Mail, Coca-Cola and has been part of numerous branding projects. Togs found his niche in animation and digital campaigns where he now remains as Art Director of Create. Famously never playing for Saracens, but a keen supporter, Togs runs, surfs and keeps fit so he can indulge in his other pleasure of cooking and eating great food.
- Favourite place
- India
- Your favourite book
- A Prayer for Owen Meany
- Playing on repeat
- Superman REM
- Favourite non-human
- My dog
- What's on the menu
- Indian
- Survival essentials
- Boat outboard motor map
- Who or what inspires you
- Sportsmen / women

Alex
Hughes
Co-Founder and Client Director
Alex Hughes is the Co-founder of Totem Hybrid Events, a cutting-edge platform revolutionizing virtual and hybrid events. With more than 20 years of experience in digital media, he has led creative teams at notable companies like Deepend, ITV Network, and MTV Networks Europe. His past projects include building the early online presence for itv.com and developing interactive TV experiences for high-profile events such as The Brit Awards and Survivor. Before Totem, Alex co-founded Amigo Digital, which has since evolved into Create, the in-house creative agency of the Totem group, bolstered by a significant investment from Informa PLC. Passionate about pushing the boundaries of event technology, Alex brings a dynamic energy to his work, complemented by his love for snowboarding and surfing in his spare time.
- Favourite place
- Kefalonia & Pembrokeshire
- Your favourite book
- My Uncle Oswald
- Playing on repeat
- Never Tear Us Apart, INXS
- Favourite non-human
- Juno, my Dalmatian
- What's on the menu
- Italian Pizza / Negroni
- Survival essentials
- Negroni / Music / Pizza
- Who or what inspires you
- My Father
Working at Totem
We are all about delivering exceptional experiences for our customers, and it’s our people that make it all possible.
Learn how we look after them, what it is they like about working at Totem and why a career here could be just what you’re looking for.
You can also apply for a role or let us know you’re interested in joining us.
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