Inside Totem

Get to know how we work, who you’ll be working with and what it’s like to work here.

How we work

Our clients tell us it’s our personalised hands-on approach that makes the difference. With honesty, clarity and transparency at every step we will support you through every step of your journey. 

We hold ourselves to extremely high standards that are made possible with our tried and tested Magic 8 Methodology.

Find out more

Our people

Behind the fancy job titles are a team of amazing people – creatives, storytellers, event producers, streamers and big dreamers.

Giulia
Grasso

Production Director

Giulia has been working in the Video Production industry for over 12 years. Thanks to her organisational skills her career evolved into Company Operations and ‘capacity’ has been her favourite word since. Giulia has a real passion for anything techy, has watched every single TV series ever made, loves pizza and deeply cares for animals and the planet. Even though she moved to the UK 10 years ago, she has never had a pint.

Favourite place
Terni, Italy
Your favourite book
Choke by Chuck Palahniuk
Playing on repeat
Waiting in Vain
Favourite non-human
ALL ANIMALS
What's on the menu
Pizza
Survival essentials
Machete, Matches, Hope
Who or what inspires you
People's kindness

Christopher
Bo Shields

Co-Founder and Platform Director

Christopher Bo Shields is a pivotal figure in the events and marketing technology space, leveraging his extensive experience to co-found and grow Totem into an award-winning, innovative platform. His journey from theatre technician to tech entrepreneur reflects a blend of creative and technical expertise, underpinned by a commitment to solving real-world problems for the events industry. Through Totem, Shields has not only adapted to a post-pandemic world but also set a new standard for how events can engage audiences, prioritise sustainability, and harness data—all while staying true to his roots in audience connection and industry collaboration.

Favourite place
Katz's Deli
Your favourite book
The Alchemist
Playing on repeat
Comfortably Numb
Favourite non-human
Alex Hughes
What's on the menu
WINGS
Survival essentials
Bear Grylls
Who or what inspires you
My Mum

Pallavi
Behera

QA Engineer

Pallavi is a quality assurance specialist with a sharp eye for detail and a passion for elevating applications. A firm believer in continuous improvement, she integrates quality benchmarks into every project to ensure the best possible user experience. Outside of Totem, Pallavi enjoys dancing, experimenting with new recipes, and creating meaningful memories. Though based away from home, she stays closely connected with her family and friends in India, holding strong to the values that shape her both personally and professionally.

Favourite place
Anywhere with my family
Your favourite book
Panchatantra
Playing on repeat
Bollywood
Favourite non-human
Food
What's on the menu
Paani Poori / Mushroom 65
Survival essentials
Food, water, first-aid kit
Who or what inspires you
My father & daughter

Inês
Mendes

Director of Client Success

Ines has a passion for people, problem solving, and animals. That includes the dolphin at Sea World that bit her in 2002. With a background in Journalism and Politics, she is equipped to guarantee project success and manages video production, design projects and clients. In her free time, she enjoys long walks on the beach and travelling.

Favourite place
Ericeira
Your favourite book
LOTR
Playing on repeat
Bohemian Rhapsody
Favourite non-human
My dog
What's on the menu
Sushi
Survival essentials
Fishing Set and Knife
Who or what inspires you
Victoria Beckham

Josh
McCarthy

Success Manager

With nearly a decade of experience in account management and SaaS sales, Josh’s transition to Totem was a perfect fit. He is passionate about delivering exceptional client experiences and building collaborative relationships that ensure project success. When he’s not at Totem you might find him in overalls, working on his 30-year-old Land Rover “Maria” getting stuck in the muddy hills of North Wales, or relaxing with a fine single malt whisky in hand.

Favourite place
Machynlleth, Elan Valley
Your favourite book
Dave’s True Stories
Playing on repeat
Take Me Back To Eden
Favourite non-human
Gunnersaurus
What's on the menu
Asian Food
Survival essentials
A book, knife and fire
Who or what inspires you
My dad
David Campbell

David
Campbell

Financial Controller

David is a commercially driven and hands-on financial lead for Totem. Over 10 years post-qualification experience. During which he has mostly worked across different creative industries, most recently Film and Television. Now he really loves the hybrid of digital technology and creative process that Totem embodies. David enjoys getting involved in all areas of finance and accounting, considered a jack of all trades, (and self-proclaimed) master of all.

Favourite place
Anywhere by the sea
Your favourite book
any by Conn Iggulden
Playing on repeat
Unknown (To you)
Favourite non-human
my cats - Rocky and Nellie
What's on the menu
Modern European (whatever that means)
Survival essentials
Picture of family, snorkel and sun cream.
Who or what inspires you
Dwayne "The Rock" Johnson

Chloe
Strange

Junior Video & Multimedia Producer

Chloe has a passion for creativity. A Fine Art, Film and Television production graduate, she is developing graphic design, editing and live-streaming skills at Totem. Chloe learns new skills every day. When not working at Totem, you will find her crocheting, painting, beekiping or trying out new hobbies.

Favourite place
Paris
Your favourite book
Confessions of a Sociopath
Playing on repeat
The The
Favourite non-human
King, My German Shepherd
What's on the menu
Nachos
Survival essentials
Coffee, my dog, a chair
Who or what inspires you
my family

Paige
Redfern

Operations Executive

Since graduating in media production in 2017 Paige has wanted to pursue a career in the media industry and to be able to develop skills within the creative sector. Totems Leap internship gave her that opportunity. Paige as worked in progression within the Totems success team. She is already filming, designing, building events on the platform and streaming. When Paige isn’t working she is pretending to be marvel characters to keep her crazy 4 year old son entertained.

Favourite place
Anywhere with my son
Your favourite book
Queenie
Playing on repeat
Go- Cat Burns
Favourite non-human
Benji- My Yorkie
What's on the menu
Sushi
Survival essentials
bed, boat, lighter
Who or what inspires you
My son

Thomas
Millett

Graphic Designer

Tom has a passion for design and branding and enjoys devising interesting ways to connect brands with consumers. In his spare time, he creates music, attempts to write comedy and plays a lot of video games. At the age of 8 he received a Bronze swimming certificate, which isn’t that impressive to be honest.

Favourite place
Space
Your favourite book
Moonraker
Playing on repeat
Sam Fender
Favourite non-human
R2-D2
What's on the menu
Mac & Cheese and Red Wine
Survival essentials
Mac & Cheese and Red Wine
Who or what inspires you
Del Boy

Rex
Richardson

Mid Level Front End Engineer

Rex is a front-end developer with over nine years of experience building web and mobile apps. He launched his first App Store app at the age of thirteen. Drawing on his strong background in UI design, a keen eye for user experience, and a lot of caffeine, he ensures Totem delivers one of the most user-friendly B2B event apps. Among his credentials, Rex is also the winner of Totem’s Caffeine Connoisseur Award.

Favourite place
Greek Islands
Your favourite book
Shoe Dog
Playing on repeat
FourFiveSeconds
Favourite non-human
ChatGPT
What's on the menu
Thai
Survival essentials
Coffee
Who or what inspires you
Steve Jobs

Togs
Dalton

Art Director

Togs has had too many years he cares to mention in the Design industry: working on high profile brands though-out his career including Smirnoff, Johnnie Walker, Royal Mail, Coca-Cola and has been part of numerous branding projects. Togs found his niche in animation and digital campaigns where he now remains as Art Director of Create. Famously never playing for Saracens, but a keen supporter, Togs runs, surfs and keeps fit so he can indulge in his other pleasure of cooking and eating great food.

Favourite place
India
Your favourite book
A Prayer for Owen Meany
Playing on repeat
Superman REM
Favourite non-human
My dog
What's on the menu
Indian
Survival essentials
Boat outboard motor map
Who or what inspires you
Sportsmen / women

Alex
Hughes

Co-Founder and Client Director

Alex Hughes is the Co-founder of Totem Hybrid Events, a cutting-edge platform revolutionizing virtual and hybrid events. With more than 20 years of experience in digital media, he has led creative teams at notable companies like Deepend, ITV Network, and MTV Networks Europe. His past projects include building the early online presence for itv.com and developing interactive TV experiences for high-profile events such as The Brit Awards and Survivor. Before Totem, Alex co-founded Amigo Digital, which has since evolved into Create, the in-house creative agency of the Totem group, bolstered by a significant investment from Informa PLC. Passionate about pushing the boundaries of event technology, Alex brings a dynamic energy to his work, complemented by his love for snowboarding and surfing in his spare time.

Favourite place
Kefalonia & Pembrokeshire
Your favourite book
My Uncle Oswald
Playing on repeat
Never Tear Us Apart, INXS
Favourite non-human
Juno, my Dalmatian
What's on the menu
Italian Pizza / Negroni
Survival essentials
Negroni / Music / Pizza
Who or what inspires you
My Father
Meet the whole team

Working at Totem

We are all about delivering exceptional experiences for our customers, and it’s our people that make it all possible.

Learn how we look after them, what it is they like about working at Totem and why a career here could be just what you’re looking for.

You can also apply for a role or let us know you’re interested in joining us.

Find out more

Contact us

Our specialists will help you build your ideal engagement platform.

020 7700 3632
8 Hornsey Street
London
N7 8EG
UK

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